Privacy Policy

1. Information We Collect

When you contact Mustard View via our website form or email, we may collect the following categories of information:

• Identity data — your full name, company affiliation, and job title when provided.
• Contact data — email address, phone number, and postal address when provided.
• Communication data — the content of your messages, enquiries, and any attachments you choose to share.
• Technical data — IP address, browser type and version, time zone setting, operating system, and referring URLs collected automatically when you visit our site.
• Usage data — pages visited, time spent on each page, and navigation patterns collected through our analytics provider.

2. How We Collect Your Data

We collect data through the following methods:

• Direct interactions — when you fill out the contact form on our website or send us an email.
• Automated technologies — as you navigate our site, we automatically collect technical and usage data via server logs and analytics scripts.

We do not use cookies for tracking or advertising purposes. The only cookie our site may set is a session cookie required for form security; it expires when you close your browser.

3. How We Use Your Data

We use the data we collect for the following purposes:

• To respond to your enquiries and provide the services you have requested.
• To prepare proposals, scoping documents, and project estimates.
• To maintain our business records and comply with legal obligations.
• To improve our website and the services we offer, based on aggregated usage patterns.

We do not use your data for automated decision-making or profiling.

4. Legal Basis for Processing

We process your personal data on the following lawful grounds:

• Consent — when you voluntarily submit your information through our contact form.
• Legitimate interest — to respond to business enquiries and improve our services.
• Legal obligation — to comply with applicable laws and regulatory requirements in the People’s Republic of China.

5. Data Sharing and Disclosure

We do not sell, rent, or trade your personal data to third parties. We may share your data only in these limited circumstances:

• Service providers — trusted third parties who assist us in operating our website and business, bound by confidentiality agreements.
• Legal compliance — when required by law, regulation, or valid legal process.
• Business transfer — in the event of a merger, acquisition, or sale of assets, your data may be transferred as part of that transaction.

6. Data Retention

We retain your personal data only for as long as necessary to fulfill the purposes for which it was collected:

• Enquiry and communication data — up to 3 years after your last interaction with us, unless a longer period is required by law.
• Technical and usage data — up to 26 months from the date of collection.

When data is no longer needed, we securely delete or anonymize it.

7. Data Security

We implement appropriate technical and organizational measures to protect your personal data against unauthorized access, alteration, disclosure, or destruction. These measures include:

• Encryption of data in transit using TLS.
• Access controls limiting data access to authorized personnel only.
• Regular security assessments of our systems and processes.

8. Your Rights

Depending on your jurisdiction, you may have the following rights regarding your personal data:

• The right to access the data we hold about you.
• The right to request correction of inaccurate data.
• The right to request deletion of your data.
• The right to object to or restrict certain processing activities.
• The right to data portability where applicable.
• The right to withdraw consent at any time.

To exercise any of these rights, please contact us at casey@mustardview.buzz. We will respond within 30 days.

9. International Data Transfers

Mustard View is based in the People’s Republic of China. If you are located outside China, your data may be transferred to and processed in China. We ensure that any such transfers comply with applicable data protection laws and that adequate safeguards are in place.

10. Children’s Privacy

Our website and services are not directed to individuals under the age of 18. We do not knowingly collect personal data from children. If we become aware that we have inadvertently collected such data, we will delete it promptly.

11. Changes to This Policy

We may update this Privacy Policy from time to time. Changes will be posted on this page with an updated effective date. We encourage you to review this policy periodically.

12. Contact Information

For questions about this Privacy Policy or our data practices, please contact:

Mustard View — Data Protection
Wuhu Wanzhi Guihua Network Technology Co., Ltd.
Room 403, Building A7, No. 1 Yonghe Road
Anhui Xinwu Economic Development Zone
Wanzhi District, Wuhu, Anhui 241000, China
Email: casey@mustardview.buzz